I got some excellent feedback from y’all last year, so let’s do round 2!

A bit about me: I’m an Apple software QA engineer (yes, we exist) and I’d love to hear about bugs you’ve encountered. I can create bug reports internally (aka radars) and/or bother the right teams/people to get issues fixed. To be clear this is not official company business, thoughts/opinions are my own, and I’m doing this in my free time to keep Lemmy awesome and because I love you guys.

Alt/throwaway account for obvious reasons.

IMPORTANT PLEASE READ BEFORE POSTING:

  • iOS/iPadOS, macOS, & watchOS issues only. Please ensure that you are running latest public release (26.4.1) or latest beta (as of today that’s 26.5 beta 3).
  • Please provide detailed step-by-step instructions on how to reproduce the bug. Vague reports such as “battery life bad” or “UI laggy” are not helpful. So yes, that means you should ELI5. If I don’t have enough info from you, then there’s a good chance I won’t be able to reproduce it on my test devices which in turn means I can’t report it.
  • Provide hardware details in your report (i.e. model, year, device specs)

Things I can’t help with:

  • general UI/UX complaints, use the feedback form for that.
  • 3rd party (non-Apple) accessories, hardware, or software. This includes monitors, keyboards/mice, thunderbolt docks, cameras, etc.
  • Issues that only appear sometimes or randomly. If it can’t be reproduced consistently, then it probably can’t be reported. Unfortunately I can’t just tell the devs I saw a ghost 👻

General Disclaimer

I can’t guarantee that anything I report will be fixed and due to the nature of how we work I won’t be able to share status updates, but I’ll certainly try my best to shuffle things along internally.

Please don’t ask about upcoming hardware/software. Whatever it is, I have no idea what you’re talking about and no, it doesn’t exist.

Thanks and looking forward to hearing about what’s been bugging you 🐛

edit 1: added sporadic issues to things I can’t help with.

  • NinjaMoves
    4•2 days ago

    I have 3 frequent problems bugs with my iPhone that I would love to solve, especially number 1. I’m using an iPhone 12 mini and and iPhone 15. Both are updated and have all problems listed.

    1. A black screen when trying to open the camera from the lock screen. After pressing the camera button the screen turns totally black except for the orange light indicating that that camera/mic is in use. After about 10-15 seconds or so I just return to the lockscreen. My partner has the exact same problem. Happens often but haven’t managed to recreate it.

    2. When pressing up on volume and almost instantly after pressing the lock screen button the volume maxes out. I mostly have this problem when my AirPods are connected and I’ve managed to recreate it on purpose multiple times.

    3. Connecting to CarPlay, with or without wire. Is it a thing that this just struggles from time to time? That you connect to the car - can play music via the wire/bluetooth, the phone is charging if using wire but CarPlay won’t start. I’ve had it with with two cars and different phones, I know friends that have the same problem.

    Thank you for taking your time!

    • @kumquat_spritz@lemmy.worldOP
      2•2 days ago

      A black screen when trying to open the camera from the lock screen.

      No luck trying to repro. Tested repeatedly with an iPhone 15, lock screen camera button has been working fine for me.

      When pressing up on volume and almost instantly after pressing the lock screen button the volume maxes out.

      Any more details on this? I connected my AirPods too, haven’t been able to repro; I mostly just ended up taking a bunch of screenshots by accident.

      Connecting to CarPlay, with or without wire

      Probably won’t be able to help with this unfortunately. Needless to say, I’d need access to your car 😬